Quality Manager

• Lead and motivate a team of 11 Quality Auditors to ensure smooth execution of intake, process, and packing checks.

• Provide coaching and development, closing skill gaps with tailored training plans.

• Foster a strong quality culture through effective leadership and clear communication.

• Maintain and enhance GMP standards through auditing, coaching, and root cause analysis.

• Ensure products meet both GMP and customer specifications. 

• In collaboration with the Technical Manager, manage internal and external audits, resolving non-conformances with robust corrective actions.

• Oversee allergen management programs and raw material testing schedules.

• Build strong relationships with customers, suppliers, and auditors to uphold quality standards.

• In collaboration with the Technical Manager, lead site visits and audits, ensuring compliance with customer standards (e.g., COPs).

• Support NPD trials and launches, bridging communication between NPD and factory teams.

• Ensure adherence to HSE standards, supporting site improvement actions.

• Collaborate with hygiene and operational teams to ensure routine cleaning process checks.

• Keep the team informed through quality communication boards.

• Investigate complaints and implement effective preventative actions.

• Level 3 Food Safety and HACCP.
• Internal auditing experience or qualifications.
• Supervisory or team leadership experience within a quality role in food manufacturing.
• Strong communication, leadership, and coaching skills.
• Knowledge of pest control
• Strong knowledge of UK retail customer codes of practice such as Tesco, M&S, Sainsbury's etc
• Proficient in Microsoft Office (Word, Excel, PowerPoint).
• Proven ability to work under pressure, manage deadlines, and resolve root causes of quality issues.

• 25 days of annual leave plus bank holidays. 
• Pension (4% Employer Contributions) 
• Life Assurance Scheme at x4 basic salary.  
• Health Care Cash Plan via Paycare (Dental, Optical, Chiropody, Professional Therapy, Counselling cover), along with access to Paycare Perks for exclusive high street and retailer discounts.  
• Holiday Purchase Salary Sacrifice Scheme – buy up to one extra week per year (subject to meeting minimum criteria). 
• Cycle to Work Salary Sacrifice Scheme (subject to meeting minimum criteria). 
• Electric Car Salary Sacrifice Scheme  (subject to meeting minimum criteria). 
• Family friendly policies including hybrid working opportunities and Maternity and Paternity leave above the statutory minimum.
• Annual engagement calendar covering an array of activities and educational events promoting diversity and inclusion. 
• Participate in supporting your local community with opportunities to spend one day per year volunteering or fundraising and gain company-matched sponsorship.
• Company Wellbeing agenda including annual Wellbeing Week, Menopause Support Group and Mental Health First Aid programme.
• Monthly employee recognition scheme via the ‘Zertus Values Awards’.
• Recruitment Refer a Friend rewards.
• Training and Development Opportunities (Leadership courses, External qualifications, Professional memberships).

At Humdinger, we transform coco, nuts, seeds, fruit, and pulses into delectable snacks and chocolates for both our in-house label and renowned branded ranges. With a robust and continually growing portfolio, we've earned compliments for our commitment to quality and continuous product innovation. You might have enjoyed our products before, perhaps without even realising it! 

Situated in Heckington (Sleaford), Sherburn in Elmet and Bromborough, we are an integral part of the Zertus UK & Ireland Snacking & Chocolate Market Unit, collaborating with other esteemed food manufacturers nationwide. Join us on a flavourful journey where innovation, quality, and a passion for snacking come together. Our talented teams have created a growing portfolio of our own famous brands including NOMO, Sun Valley Nuts, Kinnerton Kids, The Fruit Factory, Yum & Yay, Humzingers, as well as collaborations with Bailey's, Guinness and Budweiser!   

Humdinger is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. 

Your application will be reviewed as part of our selection process. If you’re shortlisted, a member of our Recruitment or HR team will contact you by phone or email (please check your junk mail). From there, if you advance, your application will be shared with the hiring manager for further review. If selected, you will be invited to a two-stage interview process complete with a factory tour.

Please let us know if you require any special arrangements or adjustments to be made for your interview by speaking with the Talent Acquisition team at application stage. The provision of this information is likely to include special category data and is therefore covered by data protection laws. We ask for this information so that we are fully aware of any adjustments needed and we will use the information provided to inform our decisions about making those changes.